We value the feedback from our staff as a way to continuously improve our services and working environment. Recently, we conducted a survey to gain insights into our team’s roles, professional development needs, leadership feedback, and overall satisfaction. The results provide valuable perspectives that will guide our continuous improvement.
Training
Our staff were asked about areas where they felt they needed additional training to further their professional growth. Leadership training stood out as a key area, with 12 respondents identifying this as a priority. Software training followed closely with 10, and other areas such as teamwork, technical certifications, and time management also emerged as significant.
Leadership
We received varied but generally positive feedback on leadership. Respondents were asked about their confidence in senior leadership, communication from leadership, and the vision for the future. While most agreed or strongly agreed with these statements, we also received some neutral or disagreeing responses, indicating room for improvement.
Career Opportunities
Opportunities for professional growth, job-related training, and skill application are important to our team members. While the majority of respondents agree that growth opportunities are available, a small percentage expressed dissatisfaction, which shows us there is more we can do to ensure everyone feels supported in their career advancement.
Log My Care
We asked the team about the effectiveness of ‘Log My Care’ in their day-to-day work. The majority of responses indicated that the system is working well and enables efficient tracking of care plans and service users’ needs. Some feedback pointed out occasional issues with signal or the need for minor adjustments, but overall, staff members feel this tool has been effective.
Overall Satisfaction
One of the most encouraging results from the survey is the overall satisfaction among staff. 18 team members reported being extremely satisfied with their current employer, while another 10 indicated they were somewhat satisfied. Although a small number of respondents expressed dissatisfaction, this high level of satisfaction shows that most of our staff feel valued and happy in their roles.
These survey results provide a clear picture of where we excel and where there’s room for improvement. We are committed to acting on this feedback to ensure our team feels empowered, supported, and equipped to provide the best care possible. We’ll be rolling out more targeted training, refining our leadership communication, and continuing to work on the areas that matter most to our dedicated staff.
Thanks to all that took part in this survey.