Staff Survey Results Autumn 2024

We value the feedback from our staff as a way to continuously improve our services and working environment. Recently, we conducted a survey to gain insights into our team’s roles, professional development needs, leadership feedback, and overall satisfaction. The results provide valuable perspectives that will guide our continuous improvement.

Training

Our staff were asked about areas where they felt they needed additional training to further their professional growth. Leadership training stood out as a key area, with 12 respondents identifying this as a priority. Software training followed closely with 10, and other areas such as teamwork, technical certifications, and time management also emerged as significant.

Leadership

We received varied but generally positive feedback on leadership. Respondents were asked about their confidence in senior leadership, communication from leadership, and the vision for the future. While most agreed or strongly agreed with these statements, we also received some neutral or disagreeing responses, indicating room for improvement.

Career Opportunities

Opportunities for professional growth, job-related training, and skill application are important to our team members. While the majority of respondents agree that growth opportunities are available, a small percentage expressed dissatisfaction, which shows us there is more we can do to ensure everyone feels supported in their career advancement.

Log My Care

We asked the team about the effectiveness of ‘Log My Care’ in their day-to-day work. The majority of responses indicated that the system is working well and enables efficient tracking of care plans and service users’ needs. Some feedback pointed out occasional issues with signal or the need for minor adjustments, but overall, staff members feel this tool has been effective.

Overall Satisfaction

One of the most encouraging results from the survey is the overall satisfaction among staff. 18 team members reported being extremely satisfied with their current employer, while another 10 indicated they were somewhat satisfied. Although a small number of respondents expressed dissatisfaction, this high level of satisfaction shows that most of our staff feel valued and happy in their roles.

These survey results provide a clear picture of where we excel and where there’s room for improvement. We are committed to acting on this feedback to ensure our team feels empowered, supported, and equipped to provide the best care possible. We’ll be rolling out more targeted training, refining our leadership communication, and continuing to work on the areas that matter most to our dedicated staff.

Thanks to all that took part in this survey.

Tuesday Walking Club Conquers Mam Tor!!

Signpost at Mam Tor, High Peak Estate, with a National Trust logo at the top. Below, there is an information board about Mam Tor, referred to as the 'Mother Hill,' including details about its geology and history. A warning sign beneath it advises visitors to be cautious of cliff edges and to keep children under close supervision. In the background, grassy hills and blue skies are visible, with a person seated in the grass.
Two people sitting at a wooden picnic table outdoors, surrounded by tall trees. One person, wearing headphones and a pink hoodie, is looking down, possibly at a phone or tablet. The other person, with blonde hair and wearing a grey t-shirt, is eating a snack and looking towards the camera. Backpacks and a pink water bottle are placed on the table. The area is fenced, and sunlight filters through the trees, casting light and shadow across the scene.
Picnic Time!

Our walking club recently embarked on an incredible adventure to the top of Mam Tor, also known as the “Mother Hill.” Nestled in the heart of the High Peak, this spot offers some of the most stunning panoramic views in the Peak District. The weather was on our side, with blue skies and a gentle breeze guiding us to the summit.

A woman smiling while standing outdoors near the Mam Tor signpost, with rolling green hills in the background under a partly cloudy sky. She is wearing a light pink jacket over a butterfly-patterned shirt and a pastel scarf, with wind blowing her hair. A wooden fence and grassy area are visible behind her.

With enthusiasm and excitement, we followed the well-trodden paths to the peak. Along the way, we admired the wild beauty of the surrounding hills and valleys, breathing in the fresh air that comes with being surrounded by nature. At the summit, we were greeted by 360-degree views stretching far and wide across the Peak District National Park. It was the perfect spot to rest, take in the scenery, and capture some photos!

A woman standing and smiling near the summit of Mam Tor with a scenic landscape of green hills and valleys in the background. She is wearing a light pink jacket, a butterfly-patterned shirt, and a pastel scarf, with her hair being gently blown by the wind. The ground is made of cobblestone, and other people can be seen sitting and admiring the view in the distance under a partly cloudy sky.

Our walking club is not just about fitness and exploring nature; it’s also about building community and creating friendships. The camaraderie shared as we reached the top, smiling with pride at our achievement, is what makes these walks so amazing!

A woman standing and smiling next to a stone pillar at the summit of Mam Tor, with the stunning landscape of rolling green hills and valleys in the background under a partly cloudy sky. She is wearing a light pink jacket, a butterfly-patterned shirt, and a pastel scarf, with her hair blowing slightly in the wind. Other visitors are sitting on the grass in the background, admiring the view.

If you’re one of our service users and looking to join a supportive group that enjoys exploring beautiful outdoor spaces, our walking club is perfect for you. We offer regular walks every Tuesday, and each week brings a new adventure, whether walking local countryside paths or taking iconic hikes like Mam Tor.

A wide, panoramic view of the landscape surrounding Mam Tor in the Peak District. The scene shows a dirt walking path winding through grassy hills, with expansive, rolling green hills and valleys in the background. The sky is bright blue with fluffy white clouds, creating a beautiful contrast with the natural terrain. The view captures the peaceful, open countryside, offering a sense of vastness and tranquility.

To find out more about how you can get involved in the next Tuesday walking club adventure, please speak to your community support worker or call our office on 01623 397750.

Community Hub – Parent and Carer Drop-In Session

Join us for a supportive drop-in session focusing on topics related to children and young people with additional needs. Hosted by Tracey Green and April Parker, who will be offering valuable advice drawn from their extensive experience.

Choose the best session for you from 10am – 12pm or 6pm – 8pm.
Cost: £5 per head.

Tracey Green, Director, Autism Specialist Consultant and Responsible Individual

Tracey has over 25 years of experience in health and social care and is up to date with the current legislation and her responsibilities in this area. Tracey has 20 years of experience leading a staff team and providing the required amount of supervision, support and training to ensure a well led service provision.

Tracey has a particular interest in working with children, young adults and their families to offer consultancy, advice and bespoke training in neurodivergence.   This includes working with children and young people in their homes and within educational placements to provide consultancy and support with communication barriers, wellbeing strategies and life skills. 

Tracey is qualified to MA in Autism Education and has lived experience of the complex education system, health care barriers and social exclusion challenges with having 2 autistic children.   She also has qualifications in healthcare management and training.

April Parker, Registered Manager and Operations Lead

I have been working for CCT Community Enablement Team LTD for 8 years. I have progressed with the company from the start. I am now the registered manager and the Operations Lead. With a vast knowledge of the care sector, I continue to develop my personal development with ongoing training to support myself and the needs of the business.

I have a duty to provide an excellent standard of care to all the individuals who access the support provided, both in the community and the care home. I oversee care delivery and am a supportive and on-hand manager of the staffing team.

I have a responsibility to engage with external professionals to maintain excellent communication and transparency and ensure that the care and support needs of all the people we support are managed and delivered effectively.

We offer a range of support to people of all ages and disabilities, allowing us to share our knowledge with all our support recipients and their families.

Please complete the form below to register for attendance.

Gardening Club! – A Productive Day!

Despite the unpredictable weather, our dedicated gardening club members recently gathered for a fulfilling day’s work! Originally, we planned to plant at the allotment, but we opted to contribute our efforts to the Enablement Care garden instead.

The highlight of our day was constructing a wheelchair-accessible raised bed for one of our members. This new addition will not only facilitate easier gardening but also enrich the outdoor space. Additionally, we planted some strawberry plants and added flowers to the front borders.

A very special thank you to Lisa, who has consistently been an incredible support! Her unwavering dedication and ability to tackle any challenge without hesitation are amazing!

Thank you to everyone who participated and contributed their energy and enthusiasm—it’s your hard work that is bringing the garden to life!

Introducing Anthony Davies: CET Life Skills Facilitator

We are thrilled to introduce our Life Skills Facilitator, Anthony Davies. Thankfully, he found time in his busy schedule to answer a few questions about his role here at CET. We’re sure you’ll agree that we are very lucky to have Anthony on the team and find his responses inspiring!

Introduction and Role Overview
As a Life Skills Facilitator within CET, I am dedicated to empowering service users within the community and residential care settings to lead fulfilled lives by developing essential life skills. My role encompasses guiding individuals to acquire the ten essential life skills as outlined by the World Health Organisation: critical thinking, creative thinking, decision-making, problem-solving, effective communication, interpersonal relationship skills, self-awareness, empathy, coping with emotions, and coping with stress.

By fostering the acquisition of these skills, I aim to support individuals in building confidence, fostering independence, and enhancing their overall well-being. Through personalised interventions and a person-centred approach, I collaborate with each individual to identify their unique needs and strengths, tailoring my support to ensure it connects with and benefits them on their journey toward personal growth and development.

Passion and Motivation
What fuels your passion for aiding individuals in developing life skills? Was there a pivotal moment or influence directing you towards this field?

“Witnessing individuals achieve what they once thought was impossible ignites my passion for aiding individuals with various diagnoses in developing life skills. Seeing their faces light up with joy as they overcome challenges and achieve milestones is incredibly rewarding. This drive was further solidified through personal experiences and a deep-seated belief in the potential of every individual to thrive.”

Challenges and Rewards
Could you discuss some of these challenges and how you address them? What are the most rewarding parts of your work?

“Challenges often arise in helping individuals with various diagnoses navigate social interactions, build confidence, and overcome barriers to learning. However, witnessing their growth, development, and increased confidence is immensely rewarding. Additionally, observing the joy and satisfaction on their faces as they achieve their goals reinforces the importance and impact of my work.”

Personalised Approach
Each individual has unique needs and strengths. How do you tailor your approach to life skills to ensure it connects with and benefits each person you work with?

“I leverage various methodologies to break down complex skills into manageable steps, utilise strengths, and create inclusive learning environments. This ensures that each individual receives personalised support that resonates with their needs and effectively promotes their growth and development.”

Success Stories
Could you share a memorable success story highlighting the positive impact of life skills education on an individual with additional needs?

“One memorable success story involved a young man with autism who initially struggled with anxiety and social interaction. Through targeted interventions he gained confidence and developed leadership skills. Witnessing his transformation from struggling with anxiety to confidently engaging with others and taking on leadership roles was truly inspiring. This success underscores the importance of personalised support and the potential for individual growth.”

Advice for Other
What advice would you offer to educators, caregivers, or professionals who wish to support the life skills development of individuals with various diagnoses?

“Be patient, empathetic, and persistent. Take the time to understand their unique perspectives, leverage their strengths, and utilise evidence-based methodologies to promote their growth and development. Most importantly, approach your work with optimism and positivity, as your attitude can greatly influence their learning experience and overall well-being.”

Staff Spotlight – Nicky King

We thought getting to know our staff and their job roles would be a lovely idea. We have an incredibly professional and motivated team that inspires us daily. Next up in our ‘meet our staff’ series is Nicky King from Community Enablement Team and Enablement Care.

Nicky King. Registered Manager of Enablement Care and Community Enablement Team.

Q. What is your role with Community Enablement Team and Enablement Care?
Registered Manager of both Enablement Care and Community Enablement Team.

Q. How long have you been working in care, and how did you get into it?
I started working in care eight years ago. I spoke to a friend who had always worked in care, and she told me I would be great in a care role, so I plucked up the courage to change my career path. I have never looked back; it was the best decision ever!

Q. What does the future hold for you? Do you have an area of special interest?
The future is full of positives and much more hard work and studying.

Q. What is your favourite part of your job?
Interacting with the service users and knowing that you have made a difference in their lives somehow or in some way. Working alongside staff and helping and guiding where I can.

Q. What’s the worst part of your job?
That is a difficult one; I would only say that sometimes the hours can be very long, but sometimes it is needed to ensure everyone is happy.

Q. Do you have a funny story to tell?
Most recently, I was talking to a resident; she asked where I was going – I told her I was going out to work in the community, to which she replied, “You’re like dog s**t you get everywhere.” That really made me laugh!

Q. What’s your superpower? I’m pretty sure all carers have one.
I think I am a bubbly person, and I always try to get people to sing and dance with me, no matter where we are, and they do so. I think my superpower name should be Dancing Queen.

This is a picture of me in Mexico, where I achieved my lifelong dream of swimming with dolphins; it was the most beautiful experience ever!

Q. What do you think is unique about Community Enablement Team?
It allows our service users to live their best lives, enjoying time doing what makes them happy. Whether that is maintaining their bills and household chores or going to the seaside, disco or archery, there is nothing our team will not be happy to support with.

Alpaca walking with a service user.

Q. What advice would you give anyone just beginning their caring career?
Take each day as it comes; no two days are the same. That is the best part of the role.
It’s okay to feel overwhelmed. Being a carer means that no working day will be the same.
You need to take care of yourself; remember to be patient; everyone is an individual.
Don’t forget to enjoy yourself; this passes on to the service user.
Feel free to ask questions and learn from your mistakes.
Build a relationship! That is the most important aspect of care.

Q. What do you think of the training facilities at CET?
We have exceptional in-house training and have recently moved onto an e-learning programme, allowing everyone to learn as many new parts of care as possible.

Q. What would you be doing if you weren’t working in care?
I would probably still be working in the accounts department of the family business that my husband has built up.

Q. What’s your favourite activity outside of work?
I am a massive Liverpool FC fan, travelling all of England and  Europe to watch them. When I am not at work, I ensure I get to as many matches as possible!

I was in Paris for the European Cup Final and got a picture with the great Dirk Kuyt!!

PART-TIME COOK – ENABLEMENT CARE – SUTTON IN ASHFIELD

We have a fabulous opportunity for a new cook to join our friendly 23-bed care home in Sutton in Ashfield. Please find the job details below, send your CV to manager@challengect.co.uk to begin the application process.

3 days per week including alternate weekends, £9.89 per hour

Ideally with Food Hygiene Level 2.

For more information please email manager@challengect.co.uk

  1. Scope and purpose
    To work as a member of the kitchen team promoting a caring and enabling relationship with service users and providing a safe stimulating and healthy environment to live in.
  2. Line management
    Responsible in the first instance to the Care Manager.
  3. Key Responsibilities
  • Prepare, cook and present food efficiently, meeting our standards.
  • Always working in ways that promote the resident’s rights, privacy, dignity, choices, and independence.
  • To maintain a clean, safe environment for the preparation and consumption of food.
  • Provide practical support and emotional encouragement to enable residents to participate in the planning, preparation, and making of their meals at Enablement Care.
  • Ensure the residents get a varied and healthy diet and food choices always maintaining their own personal choices, likes and dislikes.
  • To participate in the creation of menus taking into account seasons, choices, and stock
  • To communicate relevant resident information to colleagues.
  • To understand the issues of resident information confidentiality.
  • To be capable and confident in filling in paperwork both in relation to residents and the environment
  • To be able to monitor and record calorie consumption.
  • To work in accordance with the Enablement Care Policies and Procedures.
  • To attend and participate in work-related statutory training, to update skills and care practice and self-development through further study, courses, and supervision. Maintaining personal knowledge by completing in­house training and workbooks.
  • Work safely around kitchen equipment and report any maintenance issues to the manager.
  • To be active and enabling during staff and resident meetings. Suggesting ideas to improve the service offered by Enablement Care and developing them.
  • To promote communication with other members of staff, residents, and others in enhancing the reputation of Enablement Care.
  • To take responsibility/follow instructions for implementing emergency procedures and to promote safety compliance.
  • To protect all residents from physical and psychological abuse.
  • Always working in ways that promote the resident’s rights, privacy, dignity, choices, and independence.
  • All staff are responsible for protecting themselves and others against an infection risk.
  • All staff regardless of whether clinical or not are expected to comply with current infection control policies and procedures and to report any problems with regard to this to the manager.
  • All staff undertaking patient care activities should attend infection control training and updates as required by this organization.